Global Mobility Manager

Short Description

Established in 1984, our partner company is a dynamic professional services firm with decades of experience delivering innovative solutions to government agencies and corporate clients worldwide. They are committed to driving operational excellence and supporting partners through data-driven insights and comprehensive services.Our partner company is seeking a Global Mobility Manager to build and maintain strategic partnerships with customers, suppliers, and internal teams, ensuring high-quality immigration service delivery that aligns with both the company’s and its clients’ goals.

Description

• Deliver outstanding customer service while ensuring compliance with legal and regulatory standards.
• Build and maintain partnerships with customers, immigration specialists, and network suppliers to enhance satisfaction.
• Serve as primary contact for escalated immigration issues, coordinating corrective actions with relevant teams.
• Support implementation and integration of new immigration processes and services.
• Conduct regular meetings with clients to review agreements, feedback, and relevant legislative updates.
• Advise local HR units on complex immigration cases.
• Ensure network suppliers meet SLAs and KPIs; monitor and improve supplier performance.
• Facilitate training and development for team members and suppliers on immigration laws and best practices.
• Empower team members with leadership and support to achieve goals.
• Manage immigration projects focused on process improvement and compliance.
• Collaborate with IT to optimize internal tools for tracking and reporting immigration processes.
• Act as Key Account Manager for major immigration contracts.

Requirements

• Bachelor’s degree or equivalent in a relevant field
• Minimum of 10 years’ experience in international environments, with a strong focus onimmigration services or related fields
• Fluent English communication, both verbal and written
• Proven expertise in staff and supplier management
• Exceptional communication and organizational skills
• Demonstrated commitment to customer service excellence
• Proficiency in IT tools and data reporting
• Strong partnership and trust-building skills
• Expertise in compliance and regulatory navigation

Offer

• Competitive salary and benefits
• International, dynamic work environment
• Opportunities for professional growth and training
• Involvement in strategic projects and high-volume client management
• Supportive, collaborative team and inspiring workplace culture
• Flexible home office options

• Budapest