MyExpenses Analyst

Short Description

Our Partner is a global energy company focused on delivering reliable, sustainable solutions across oil, gas, and renewable sectors. The company offers innovative, future-driven opportunities for professionals aiming to make an impact in the evolving energy landscape.

Description

• Provide process expertise and support to all myExpenses Process and Corporate Card users in alignment with BP’s Travel & Expenses (T&E) Policy
• Support end-users for operationally-related queries and issues (including training)
• Coordinate and deliver communications and training (including myExpenses Communities of Practise) where required for myExpenses users
• Full visibility of end-to-end expense reimbursement process and ability to provide assistance to end users.
• Support the helpdesk on user queries and escalations.
• Work proactively and independently, identify the root cause of the issues, understand it and create root cause analysis and come up with plan for the solution

Requirements

Extensive Customer Service and communication skillsPersonal effectivenessExcellent written/oral communication in EnglishAn investigative nature to ensure timely closure of issues Deep understanding of posting and payment logic Additional European language is an advantage (German, French, Spanish or Polish) Proven knowledge of SAP finance modul is a plus

Offer

• Hybrid working model
• Cafeteria
• Collaborative and inclusive work culture
• Opportunity to grow your career in a global, innovative energy company