Organizational Data Services Specialist

• Understand the relevant procedures and processes for the relevant Businesses, as well as the internal processes.
• Provide support to customers as and when required and respond to inbound queries
• Ensure that employee and organisation data integrity in Workday is maintained
• Maintain supervisory orgs, position master data and other structural objects in Workday
• Processes and co-ordinate the rescinds, corrections and cancellations process with the Core People Services team and Solutions Support (and where relevant the Payroll teams) to ensure the consequences of any adjustments are managed correctly.
• Work closely with other Core People Services team members to ensure that overall operational objectives are met, ideas shared and lessons learnt
• Identify, raise and apply continuous improvement ideas to services
• Undertake other work in support of the service area as required
• Ensure adherence to process maps and standard data input forms
• Support the resolution of business escalations