Technical Help Desk
Budapest
Hybrid Any or no experience required
Short Description
The Support Team at the Support Center Central and Eastern Europe is critical to future success, and we are looking for candidates who strive to make the world run better. Support engineer who is driven by a desire to provide our customers with outstanding customer service. The primary responsibility is to assist our customers in resolving issues related to the implementation, deployment, functionality, and usage of SAP Products.
Description
- Enable customers to operate their SAP solutions efficiently by providing state-of-the-art support services
- Collaboration with fellow support colleagues and other internal organizations to provide superior customer service
- Creating internal/external content for our Knowledge Base
- Involvement in product testing and validation
- Root cause analysis of reported customer problem cases
Requirements
- Degree in Finance / Business Informatics / Computer Science areas or study close to closure (Fresh graduates are also welcome)
- Excellent customer focus and communication skills
- Problem solving/analytical skills
- Ability to work in teams of multicultural nature
- Fast learner
- Spoken and written English language skills are required
- Programming skills (Java, C++, ABAP/4 etc)
- Knowledge in accounting and/or finance is an advantage
- Knowledge in any SAP product an advantage
- Experience in customer support or software development or IT
- Spoken and written German language skills is an advantage
Offer
- Competitive benefits package
- Home office option
- International, diverse team
- Continuous development and advancement opportunities
- Inspiring, modern work environment
- Stable, world-class company
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