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Technical Support Associate

Vissza a kereséshez

Technical Support Associate

Our Partner is one of the global brokers with a well-established technology driven culture. We have selected Budapest, Hungary as the future headquarters for our Central European business and are seeking bright, motivated, entrepreneurial people to help launch what we expect to be one of the Group’s leading operations.
 
Key Responsibilites:
  • Technical and functional support for the company including connectivity, network testing, Java configuration, security protocols by phone, chat and tickets
  • Problem management with focus on wide scale technical issues
  • Liaising between internal teams and customers to ensure a prompt and effective resolution of bugs and issues
  • Managing escalations to our development team on technical issues
  • Addressing client enquiries regarding company two-factor secure login system
Qualifications:
  • 5 years’ experience in Windows/Mac software and hardware support, connectivity and networking support, Java familiarity, experience in managing a team an advantage
  • Personality: Self-confident, open, extroverted, good communication skills, flexible and able to work independently in a team-oriented environment
  • Languages: fluency in English is a must. Any of the following languages is a plus: Italian, French, German, Hebrew and Chinese
You will be part of a team that is building one of the world’s strongest brokerage brands, and part of a global enterprise that employs technology in all aspects of its business to generate growth.