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Client Services - Security and Fraud Prevention

Vissza a kereséshez

Client Services - Security and Fraud Prevention

About our partner:

Our Partner is one of the global brokers with a well-established technology driven culture. We have selected Budapest, Hungary as the future headquarters for our Central European business and are seeking bright, motivated, entrepreneurial people to help launch what we expect to be one of the Group’s leading operations.

Tasks:
  • Pro-active handling of client exceptional inquiries via call backs - verbal and video client verification.
  • Handling escalations of client inquiries pertaining to company’s security system via tickets.
  • Problem management with focus on security protocols and practices.
  • Handling escalations of suspicious client activity or behaviour to company’s security team.

Requirements:
  • 2+ years experience in an information or fraud prevention role with application security.
  • BSc in STEM areas (Science, Technology, Engineering and Mathematics).
  • Good mastery of Windows and/or macOS computer systems and basic office applications.
  • Experience and advanced user knowledge of both iOS and Android smart phone operating systems.
  • Languages: fluency in English. Any of the following languages is a plus: Italian, German, French, Russian, Spanish