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Automotive support specialist (Autóipari ügyfélszolgálati munkatárs)

Vissza a kereséshez

Automotive support specialist (Autóipari ügyfélszolgálati munkatárs)

About our partner
Our partner is a leading, global provider of technology-enabled business process outsourcing services to automotive manufacturers. We are looking for motivated new colleagues who will increase customer retention for automotive manufacturers throughout Central and Eastern Europe.


Tasks

  • Manage day to day warranty claims according to KPIs;
  • Verify warranty policies and procedures application;
  • Check the integrity and correctness of claims;
  • Self-assessment on managed cases;
  • Cooperate with senior team members about cases in analysis
  • Communicate with Dealers and Customers (mainly in writing)



Requirements

  • You finished high school.
  • You are interested in the automotive industry and/or automotive technology.
  • You are fluent in English and at least one of the following languages: German / French / Dutch / Swedish / Norwegian / Danish / Finnish.
  • You have strong communication, organizational and time-management skills.
  • You have excellent attention to detail and pride yourself on being punctual/ reliable.
  • Experience working in automotive aftersales processes would be an advantage, particularly if you have worked at an automotive Retailer or Dealer.



What our partner can offer

  • Modern office situated in Budapest and home office days
  • Regular training and access to global career opportunities/career progression.
  • Regular social events.
  • A professional but relaxed working environment, as part of a welcoming and diverse team.
  • Relocation Package available for candidates outside of Hungary.
  • Work visa sponsorship if needed.