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Application Services IT Engineer

Vissza a kereséshez

Application Services IT Engineer

About our partner: 

Our partner is the world's leading international provider of communications and printing services. Our main strengths: innovation, continuous improvement, recognition, commitment. Our company operates in the industry for more than 155 years, currently employs nearly 42,000 people in 30 countries. Debrecen site, which is expanding year by year, deals with offset printing and packaging production, and Komárom office provides expert support. What we focus on: SAFETY, EFFICIENCY, and the well-being of our employees, supported by FAMILY-FRIENDLY PROGRAMS and EMPLOYEE BENEFITS. We are looking for an Application Services IT Engineer colleague for the Debrecen site.

What we offer:

  • Stable corporate background
  • Flexible office hours with home office possibility
  • 100% support for commuting by public transport, or partially reimbursement of petrol costs if you drive by car from out of the town
  • Local pass support
  • Health care program (sport&recreation)
  • Corporate events
  • We appreciate all value of our people
  • With us, you can continue to use your knowledge, meet various tasks and challenges day in and day out
Tasks:
  • Gather requirements for solutions to address new business requirements for existing and new clients
  • Present issues, solutions and options to an audience in a clear, effective, and appropriate-to-their-level manner
  • Identify and document test plans, perform system testing, and assist users or developers with testing issues in conjunction with the team
  • Prepare training materials
  • Configure ERP system and other application software
  • Implement new application software or new functionality on ERP system or other application software to support new business models or provide enhanced functionality or streamlined processes
  • Liaise between the business teams and the software development groups
  • Provide relevant and timely assistance and expert knowledge to resolve problems and effectively utilize business systems in response to help desk calls
  • Provide user support and troubleshoot production issues
  • Maintain a focus on detail orientation and provide regular status updates
  • Design and development of inquiries & reports over systems data
  • Deliver outputs within planned timelines
  • Follow change management procedures
  • Provide on-call support (off hours/weekend)

Requirements:

  • Bachelor’s Degree in Information Technology / Business Information systems and/or equivalent experience
  • 4 years experience in a similar role
  • Business/IT experience in a supply chain environment including the core areas of manufacturing, distribution and supply chain management
  • Advanced English knowledge both in verbal and written
  • Advanced Hungarian knowledge both in verbal and written
  • Understanding of software development life cycle (SDLC)
  • Experience configuring, implementing and rolling out ERP and other application software systems and enhancements
  • Experience gathering and documenting requirements
  • History of providing effective support for internal or external customers
  • Knowledge of and usage of Microsoft Office products
  • Experience in JD Edwards Enterprise or similar system
  • Experience with Shop floor applications
  • Familiarity with data base principles, analysis and development
  • Knowledge of SQL
  • Experience with report writers
  • Experience in Business Applications support – Help Desk
  • Customer Service Orientation
  • Ability to think and work in a logical structured way
  • Critical Analysis
  • Ability to work on multiple projects simultaneously
  • Strong written and verbal skills
  • Willingness to travel occasionally if required
  • Ability to work on own initiative
  • Good presentation skills